Last Updated: 09 - november - 2025

Privacy Policy

Introductory Text: This Privacy Policy describes how Focus Point Multimedia (“FPM,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or use our website. We are committed to protecting the privacy and security of the personal data we process.

2. Information We Collect

Detail the types of data captured via your forms and tracking tools.

  • Information You Provide (Fluent Forms & Fluent Booking):
    • Contact Data: Name, email address, phone number, and any other contact details provided when filling out the general inquiry or quote request forms.
    • Project Data: Information included in the message field or booking notes regarding the project scope, brief, or budget range.
    • Payment Data: If using Fluent Booking/Paystack for paid consultations, we process basic transaction details (amount, reference) but do not store credit card numbers (Paystack handles payment processing).
  • Information We Collect Automatically (Google Site Kit/Analytics & LiteSpeed Cache):
    • Usage Data: IP address, browser type, operating system, pages viewed, time spent on the site, and referral source (collected via Google Analytics, enabled through Google Site Kit).
    • Caching Data: Data related to caching and optimization services (via LiteSpeed Cache) to ensure efficient site delivery.
    • Cookies: Mention the use of cookies for functionality, preference saving, and analytics tracking.

3. How We Use Your Information

  • To respond to your inquiries and requests (via Fluent Forms).
  • To schedule and confirm your consultations and services (via Fluent Booking).
  • To process payments for services (via Paystack integration).
  • To analyze website traffic and performance to improve our services (via Google Site Kit/Analytics).
  • To manage and maintain the security and performance of the site (via WordFence and LiteSpeed Cache).

4. Data Sharing and Disclosure

  • Service Providers: We may share data with third-party vendors (like Paystack for payment processing, Google for analytics) only to the extent necessary for them to perform services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law.